Your knowledge.
Within reach.
AI assistants grounded in approved content, with references and a clear route to a person.
Custom builds
- Approved pages & documents
- Relevant information retrieved
- A response with references
- A person when needed
A conceptual flow, not a live AI response.
Useful answers start
with good source material.
Your website, product documents and frequently asked questions can become a more accessible starting point for visitors or a team.
We scope which content the assistant may use, how it shows its sources, and when it should say that it cannot answer.
Set the boundaries
before the answers.
A practical assistant has a defined job. The boundaries are part of the product.
- Content
- Agree approved sources, content ownership and how updates are maintained.
- Behaviour
- Define the questions it can help with and the situations it should hand over.
- Review
- Test representative questions, missing information and misleading prompts before release.
- Connections
- Scope any additional actions separately. Answering a question and changing a record need different controls.
Ask Bene
Bene includes a website assistant alongside its benefits content. It is an example to discuss, not a claim that every assistant can answer every question.
Visit BeneWhat do people
keep asking?
Bring the questions and the source material. We will work out a useful starting point.
Discuss a workflow